Cancellation, Rescheduling & Refund Policy

1. One-Time Booking Cancellation & Rescheduling

One-time service bookings may be rescheduled or cancelled free of charge up to 6 hours prior to the confirmed time slot. Late cancellations within the window may attract a nominal technician visit fee of ₹99.

2. Subscription Upgrades & Cancellations

Customers can request plan upgrades or cancellations from their Customer Portal. Rainy day or public holiday washes are automatically carried forward or rescheduled within the billing cycle.