HELP CENTER
Frequently Asked Questions
Clear answers about doorstep subscriptions, water/power arrangements, pricing, and corporate B2B contracts.
Every technician undergoes mandatory government ID verification, address verification, and Police Clearance Certificate (PCC) checks before being assigned to residential societies, schools, or corporate premises.
New customers joining with our Newbie Plan enjoy a flat 45% discount on their 1st Month subscription, and pay the regular plan amount from Month 2 onwards. If you choose an Annual Plan upfront, you pay for 12 months and receive 1 Month Extra FREE (13 Months total validity)!
Yes! We provide dedicated doorstep cleaning for all Bikes, Motorcycles, and Scooties. Furthermore, O-ring safe Chain Degreasing & Synthetic Chain Lubrication is included in our Bike Pro Care Plan, Premium Plan, and Car+Bike / Bike+Bike Combo Plans.
We offer high-value doorstep Combo Plans: Car + Bike/Scooty Super Saver Combo (includes Chain Lubrication), Car + Car Family Combo, and Bike + Bike / Scooty Twin Rider Combo under one unified schedule and invoice.
For daily waterless exterior cleaning, nothing is required. For Weekend Water Wash, Foam Wash, or Interior Deep Cleaning, our team carries portable pressure washers, extension cables, and vacuums—we only need access to a standard 15A plug point or water tap within 30 meters (or our self-contained tank unit in supported zones).
Corporate pricing is completely customized and independent of individual plans. We support per-vehicle monthly rates, fixed monthly fleet contracts, volume-based slabs for IT parks, and specialized school bus sanitization contracts with centralized GST invoicing and 15-to-30 day credit terms.
One-time bookings can be rescheduled or cancelled free of charge up to 6 hours before the scheduled slot. Monthly subscription interior/water wash visits can be rescheduled anytime within the active billing cycle.